Refund policy
(1) Returns
In the event that the product is damaged or defaced upon delivery, or if the product is different from the ordered product, the customer may return the product after the product arrives,
or if the product is different from the ordered item, please contact us within 7 days of receipt.
Please contact us within 7 days of receipt. We will immediately return or exchange the product.
We will immediately return or exchange the item(s) (shipping charges will be borne by us). (The shipping cost will be borne by us.) ◆ Returns for customer's convenience will be accepted for 7 days.
Please contact us within 7 days by e-mail or phone if you wish to return an item for your own reason.
Please contact us by e-mail or phone within 7 days of return.
Please contact us by e-mail or phone within 7 days of return. Unopened, unpacked, and unused” only.
In this case, a handling fee of ¥2,000 and a cash on delivery fee of ¥2,000 will be charged.
Cash on delivery fee, shipping fee at the time of shipment, and shipping fee at the time of customer's return,
Shipping fee for returning the item to the customer (to be paid by the customer),
credit card or debit card change fee,
credit card, debit card change fee, deferred payment fee, and bank transfer fee.
The customer is responsible for all charges related to credit card, debit card change fee, deferred payment fee, and bank transfer fee.
Please check your order carefully to ensure that you do not return any items.
Please check your order carefully to ensure that there will be no returns.
If you have not received the parcel and it has been returned to us due to your absence for a long period of time, we will not be able to accept the parcel,
If the package is returned to us without being received by the customer due to a long absence, the customer will be responsible for the return shipping costs.
If the package is returned to us without being received due to the customer's absence for an extended period of time, the return shipping costs will be borne by the customer.
Please make sure that your order will not be returned to us.
Please check your order thoroughly to ensure that it will not be returned.
In case we do not accept returns/exchanges
Products that have been delivered for more than 8 days.
Merchandise that has been used
Products that have been used.
In the case that the product has been used, or that the product has been soiled, damaged, or lost.
When we judge that the product cannot be sold again as a new product.
The warranty period for electrical parts is one year.
The warranty period is calculated from the date of purchase.
The warranty period is calculated from the date of purchase.
Please note that the warranty does not apply to damage caused by your faulty operation.
In order to respond to customer requests for longer battery life and increased airflow, we have developed a dedicated reel for air-conditioning suits.
In response to customer requests for longer battery life and increased airflow, we have sold a lithium-ion
The warranty does not cover the life of the motor,
The warranty does not cover the life of the motor.
The LIPRO1 is a 3v, 5.5v, 5.5v, 5.5v battery.
LIPRO1 has a switch to switch between 3v, 5v, 6v and 7.2v output.
switch, and by switching to 6v or 7.2v, the airflow can be increased.
The airflow can be increased by switching to 6v and 7.2v.
However, the life of the motor is reduced to 740 hours when using 7.2v, compared to more than 3000 hours when using 5v.
This is because the life of the motor is reduced to 740 hours at 7.2v.
For other malfunctions other than motor life, such as the propeller coming off from the motor, we will continue to provide a one-year warranty.
The product is still covered by a one-year warranty against defects other than motor life, such as propeller disconnection from the motor.
Please contact us for the destination.
HHEADS Co.
131-0031
301 Animagione, 1-13-15 Sumida, Sumida-ku, Tokyo, Japan
headspeople@gmail.com